Your privacy is not just a feature; it is our foundation. Read about our zero-retention file policies, secure infrastructure, and commitment to your data protection.
Welcome to FixAPDF ("we", "our", or "us"). We understand that the documents you process using our platform may contain highly sensitive personal, financial, or corporate information. Because of this, maintaining absolute transparency regarding how we handle your data is our highest priority.
This Privacy Policy clearly outlines what information we collect, how we use it, and the rigorous security measures we employ to protect your digital footprint when you use our website (FixAPDF.com) and our suite of PDF management tools. By accessing or using our services, you consent to the data practices described in this document.
We do not want your files. Any document you upload to FixAPDF for processing (conversion, compression, editing, etc.) is held in a strictly isolated, encrypted server environment. Exactly 48 hours after upload, your files and all associated processed derivatives are permanently and irreversibly deleted from our servers. We do not keep backups, we do not scan your document contents, and we have zero access to your files after this automated purge.
To provide you with a seamless, high-speed, and personalized experience, we collect two distinct categories of information:
To guarantee absolute security, prevent automated spam, and provide you with a seamless experience across all your devices, FixAPDF requires a free account to access our suite of tools. This helps us reserve our high-speed server resources for genuine users like you, while keeping your processed files securely organized in your personal dashboard. When you create your free account, we collect:
When you utilize our tools, you upload files (PDFs, Images, Word documents, etc.) to our servers. As explicitly stated in our 48-Hour Auto-Deletion Guarantee, this data is strictly transient. It exists solely in our active processing queue to deliver the requested service (e.g., compressing the file) and is completely eradicated thereafter.
Like all modern web applications, our servers automatically log basic, non-personally identifiable technical data to ensure our platform is functioning correctly. This includes:
Transparency dictates that you know exactly what happens to the data we collect. We use your information exclusively for the following operational purposes:
Let us be exceptionally clear: FixAPDF does not sell, rent, trade, or otherwise exploit your personal information or uploaded documents for commercial gain. We do not partner with third-party data brokers, and we do not scan your PDFs to serve you targeted advertising based on document content.
We deploy bank-level security architectures to ensure your interaction with FixAPDF remains uncompromised:
FixAPDF uses minimal cookies to enhance your experience. These are small text files stored on your device that help us:
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features like persistent login may not function correctly.
As a registered member of FixAPDF, you retain full ownership and control over your personal data. At any time, you hold the right to:
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, we believe in open communication. Please reach out to our dedicated privacy and support team.
Clicking above will open a secure form to send an email directly to our team.